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We ship to most countries worldwide, Most of orders will be shipped out in 2 work days.

 

We offer free shipping for order over $99.

Normal shipping time is about two weeks.(Not guarantee if order will be delayed by customs or bad weather)

For American customer,order over $110USD will be updated to DHL for free.

 

1. What are the available shipping methods?

For all shipping methods, Geek Vape only charge shipping fee, the possible tax/duty is not included.

 

Express:

HK DHL/UPS (World Express Savor):

Handle Time: Ship out from Shenzhen Warehouse in 24 hours since order processing has completed.

Delivery Time: 3-5 business days to most countries. When in peak season, there could be a 3-6 days delay.

Tracking number available around 48 hours in business day.

Attentions:

A. Impossible to ship to PO BOX and Military address(APO/FPO).

B. Impossible to ship e-liquid.

C. Drain battery cells should be shipped with a mod/kit or battery charger.

D.There is 0.5% chance that it will be inspected by China customs, and the order will be delayed for 4-5 days.

 

 

General Shipping Channel:Impossible to ship e-liquid & drain battery cells

EPacket:

For most specific destinations (USA, Canada, France, UK, Australia etc )when the order is below 2kg.

Handle Time: Ship out from Shenzhen Warehouse in 24 hours since order processing has completed.

Delivery Time: 10-25 business days to most countries. When in peak season, there could be a 4-7 days delay.

 

Europe Express:(Free customs duty)

For most Europe destinations Italy,France,Belgium,Denmark,Spain,Greece etcwhen the order is below 2kg.

Handle Time: Ship out from Shenzhen Warehouse in 24 hours since order processing has completed.

Delivery Time: 10-20 business days to most countries. When in peak season, there could be a 4-7 days delay.

 

 

EURO Special Air Line:(Free customs duty)

Only for Germany and France when the order is below 2kg.

Handle Time: Ship out from Shenzhen Warehouse in 24 hours since order processing has completed.

Delivery Time: 10-20 business days to most countries. When in peak season, there could be a 4-7 days delay.

 

Singapore Post:

Provided by Singapore Post. Available for most countries(Thailand,Malaysia,Sri Lanka ,etc).

Handle Time: Ship out from Shenzhen Warehouse in 24 hours since order processing has completed.

Delivery Time: 15-25 business days to most countries. When in peak season, there could be a 3-5 days delay.

 

 

UC express:

Only for Chinese destination .

Handle Time: Ship out from Shenzhen Warehouse in 24 hours since order processing has completed.

Delivery Time: 3-5 business days.When in peak season, there could be a 3-5 days delay.

 

 

Taiwan Express:

Only for Taiwan destinations when the order is below 30kg.

Handle Time: Ship out from Shenzhen Warehouse in 24 hours since order processing has completed.

Delivery Time: 7-12 business days.When in peak season, there could be a 3-5 days delay.

 

2. How to track my order?

HK DHL:

Tracking Site: http://www.dhl.com/en/express/tracking.html?AWB=&brand=DHL

 

HK UPS:

Tracking Site: https://www.ups.com/us/en/Home.page

 

EPacket:

Tracking Site: http://www.17track.net/en

 

Singapore Post:

Need wait 2-3 days to track online. It takes time for post office to scan Airmail parcel.

Tracking Site: https://www.singpost.com

 

Europe Express: 

Tracking Site: https://www.trackyourparcel.eu/

 

EURO Special Air Line:

Tracking Site: http://tracking.wanbexpress.com

 

UC express:

Tracking Site: http://www.uce.cn/index.html

 

Taiwan Express:

Tracking Site: http://www.t-cat.com.tw/Inquire/Trace.aspx

 

3.How are customs and import tax/duty handled?

 

Express like DHL and UPS, customs duty is not included.

 

We encourage you to check the local customs office for potential import taxes, duties, and tariffs, before placing any order. In addition, some products may require special licenses or permits to import.

 

Geek Vape is not responsible for products rejected, confiscated or destroyed by the customs in your countries. Because we send products from Shen Zhen (a free port), there is no sales tax or duties imposed by Shen Zhen government. If the parcel returned back to our warehouse, we will grant refund of your order.

 

The Tax / Customs fee in destination country are at customer's expense. All customers are responsible to check with their local Customs office for any potential import taxes, duties, and tariffs.

 

4. What is the declaration on shipping labels?

We will declare the package according to our system.So please leave us a message or contact us about the declaration details if you have special declaration when you make the order .

*Notice: The final interpretation is owned by Geekvape.