Welcome to Geekvape Support

We’re here to help

Contact Geekvape is really easy, simply submit a ticket here and we will definitely answer every single question. Most questions will be replied in less than 24 hours in work days.

Firmware Download

To upgrade your firmware for your Geekvape Mods, please check here.

TPD Notification Support

Find information about emission tests and EC-IDs, click here

User Manual

Download User Manual & Brochure Click here


Check our official distributors all around the world, click here


Watch review videos from the vaping community to understand better about our products, click here

Security number

Enter code to verify whether your Geekvape device, find the security system on homepage.

Service in China

Add: 7003 West Block, LaoBing Bulding, XingYe Rd#3012, Xixiang, Baoan District, Shenzhen, China P.R.C. 518502.
Tel: 86-755-23029820
Available: Mon-Fri, 9AM to 6PM CST
Sales email: info@geekvape.com
Support email: support@geekvape.com

Add: 7464 NIneteen Mile Road, Sterling Heights, MI, 48314 USA.
Phone: (866) 877-4335
Available: Mon-Fri, 9AM to 5PM EST
E-mail: service@geekvapeusa.com